The art of influencing others requires you to step into another person's house. It sounds easy enough…

Tu Casa, Mi Casa^(TM) explores communication hurdles and solutions. The program equips participants with the skills and tools they need to be more effective communicators with customers, employees and peers.

Tu Casa, Mi Casa teaches participants tolerance and understanding for viewpoints that differ from their own. Participants also learn how to influence the outcome of situations and other people while remaining respectful of differing viewpoints.

Use Tu Casa, Mi Casa in situations where a person's productivity relies on their ability to understand and influence others, and leave them feeling valued.

It is best used by:

• Salespeople
• Managers
• Customer Service Reps
• Change agents
• Anyone working within a team environment

Learning Objectives:

Participants will learn how to:

• Communicate effectively
• Use common language
• Check for understanding
• Get into another's frame of reference
• Influence others
• Manage others' emotions more effectively
• Probe for clarity
• Communicate the big picture
• Speak a language that others understand

Living Language

Facilitation is provided by On the Mark. One main facilitator is required. Large groups may require support staff.

Download the Tu Casa Mi Casa brochure here

Tu Casa, Mi Casa is an On the Mark product